Refund Policy

We truly believe we make some of the most beautiful customized products in the world, and we want to ensure that it fulfil your expectations.

Customised items cannot be returned.

Terms of Refund :

As soon as you place an order for a personalised item, we start the manufacturing process the next second to meet delivery timelines. No refunds, in any case, is possible.
Customised/ personalised products are non-refundable unless the product delivered is damaged or defective. (Not applicable for Chains)
The refundable amount will be done within 7 business days after the product has been delivered to us

In any scenario where 3 days have passed since the day of delivery, we can't offer you any returns/exchanges.